Your trucking company is unique in its history, structure, and values. On top of that, your world is constantly evolving. At Kunkel & Associates, we are interested in learning about what makes you unique and working as part of your crew to generate personal solutions for your business. Our shared victories make great stories—read on!
Jeff Zimmerman, President & CEO, shares the story of his company’s passion to meet and exceed customer expectations and how the people at Kunkel & Associates help him achieve that goal. Watch his story.
Each person at Kunkel & Associates not only performs a specific role, but also has a shared, personal interest in your success. From customer service, to claims, to account management, everyone is ready to jump in when you have questions and need solutions. Here are some of our crew’s favorite success stories...
“I helped a client get insurance coverage under an extremely tight deadline. They were not happy with the renewal quote they received from their current agent, and their coverage was expiring after that day! I volunteered to take on the challenge and put together the proposal which not only saved him money but was a better fit for his operation. I coordinated online approvals, delivered all binding documents…everything. Plus, I made sure they received their Certificates & Auto ID Cards by the end of the day so they could keep their trucks on the road! The insured was grateful for the policy and praised our teamwork to get exactly what he needed on such a time crunch.” -Abby H., Account Manager
“I helped a client get insurance coverage under an extremely tight deadline. They were not happy with the renewal quote they received from their current agent, and their coverage was expiring after that day! I volunteered to take on the challenge and put together the proposal which not only saved him money but was a better fit for his operation. I coordinated online approvals, delivered all binding documents…everything. Plus, I made sure they received their Certificates & Auto ID Cards by the end of the day so they could keep their trucks on the road! The insured was grateful for the policy and praised our teamwork to get exactly what he needed on such a time crunch.”
“A client suffered significant damage from a cyber attack. He found his coverage language confusing, resulting in disagreements with his insurer. Kunkel stepped in to clarify the fine print, resolve the issues with his claim representative and IT vendors, and bring him security and peace of mind.” -Jamie Sprank, Sr. Claims Consultant
“A client suffered significant damage from a cyber attack. He found his coverage language confusing, resulting in disagreements with his insurer. Kunkel stepped in to clarify the fine print, resolve the issues with his claim representative and IT vendors, and bring him security and peace of mind.”
“A client welcomed a new Safety Director to their team. Although he had extensive experience, it did not pertain to the insurance field. So, I dedicated some time to provide him with an Insurance 101 overview and prepared a handy cheat sheet matching types of claim situations to coverage response. He expressed sincere appreciation for the extra time and care I put into his successful transition.” Beth S., Development Manager
“A client welcomed a new Safety Director to their team. Although he had extensive experience, it did not pertain to the insurance field. So, I dedicated some time to provide him with an Insurance 101 overview and prepared a handy cheat sheet matching types of claim situations to coverage response. He expressed sincere appreciation for the extra time and care I put into his successful transition.”
“Recently we partnered with an employer that was frustrated with their previous broker because everything was last minute. We take a different approach in establishing quarterly claims reviews, monthly compliance updates, as well as yearly timelines. This approach is proactive and makes for a much better renewal experience. We also provide employee meetings to educate employees and help them appreciate their benefits package. We like to be there for our employers as an extension of their Human Resources Team.“ -Erin S., Vice President, Employee Benefits
“Recently we partnered with an employer that was frustrated with their previous broker because everything was last minute. We take a different approach in establishing quarterly claims reviews, monthly compliance updates, as well as yearly timelines. This approach is proactive and makes for a much better renewal experience. We also provide employee meetings to educate employees and help them appreciate their benefits package. We like to be there for our employers as an extension of their Human Resources Team.“
“With our guidance and process development, we took a 90-unit motor carrier in Iowa from having 4 safety scores elevated above FMCSA thresholds to 0 scores elevated. This resulted in a new insurance carrier offering terms at their renewal, saving the client 39% annually.” –Quinn M., Associate Data & Safety Analyst
“With our guidance and process development, we took a 90-unit motor carrier in Iowa from having 4 safety scores elevated above FMCSA thresholds to 0 scores elevated. This resulted in a new insurance carrier offering terms at their renewal, saving the client 39% annually.”
“As someone who is deeply passionate about women empowerment and leadership, I am constantly inspired by the exceptional female leaders within our organization. Kunkel actively promotes the development of women leaders by encouraging their participation in organizations such as the Women’s Leadership Network of Dubuque. This group is comprised of dedicated professionals who are committed to their careers, families, communities, and personal growth. Working at Kunkel complements both my professional and personal development.” -Lauren M., Human Resources Manager
“As someone who is deeply passionate about women empowerment and leadership, I am constantly inspired by the exceptional female leaders within our organization. Kunkel actively promotes the development of women leaders by encouraging their participation in organizations such as the Women’s Leadership Network of Dubuque. This group is comprised of dedicated professionals who are committed to their careers, families, communities, and personal growth. Working at Kunkel complements both my professional and personal development.”
“Our insured needed to be set up with the UIIA and have all the proper endorsements and trailer interchange added. She was unsure of what the coverages entailed, so not only did we educate her on the coverages she was adding to her policy, but we got it turned around very quickly. She thanked us and told us that she loves working with us!” -Brittany, Account Manager and Shelby, Customer Service Rep
“Our insured needed to be set up with the UIIA and have all the proper endorsements and trailer interchange added. She was unsure of what the coverages entailed, so not only did we educate her on the coverages she was adding to her policy, but we got it turned around very quickly. She thanked us and told us that she loves working with us!”
“A client who runs a large transportation company in Florida experienced hurricane damage to his personal property. As you can imagine he was very stressed. Even though his personal insurance was through another carrier, we volunteered to step in and assist with getting his claims and documentation in order.” -Nolan K., Claims Consultant
“A client who runs a large transportation company in Florida experienced hurricane damage to his personal property. As you can imagine he was very stressed. Even though his personal insurance was through another carrier, we volunteered to step in and assist with getting his claims and documentation in order.”
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